BYTSYZ e-Learning, online courses for Health and Social Care http://www.bytsyz.co.uk/ BYTSYZ e-Learning All workers in any agency accessed by children, young people and/or their parents and families, practitioners across all sectors, care and support workers and their managers, those working on the paid and voluntary sectors. http://www.bytsyz.co.uk/elearning/accredited-online-courses/safeguarding-children-from-sexual-abuse-and-exploitation-accredited/81/ Thu, 23 May 2013 22:53:28 BST All workers in any agency accessed by children, young people and/or their parents and families, practitioners across all sectors, care and support workers and their managers, those working on the paid and voluntary sectors. http://www.bytsyz.co.uk/elearning/online-courses/safeguarding-children-from-sexual-abuse-and-exploitation/80/ Thu, 23 May 2013 22:53:28 BST All workers who, as a key part of their role, care for and support individuals who lack mental capacity, which includes anyone who: Needs to understand the Mental Capacity Act (2005) Cares for or supports those who lack mental capacity Needs to understand how to apply the principles of the Mental Capacity Act (2005) to their work. The course will appeal to individuals from any occupational background, who have a role to play in caring for or supporting those who lack mental capacity, including: Care staff Senior care staff Those who act as attorneys or court appointed deputies Care Managers Team supervisors Team managers First line managers Middle managers Aspiring managers Clerical staff Ancillary staff http://www.bytsyz.co.uk/elearning/accredited-online-courses/mental-capacity-act-in-practice-accredited/79/ Thu, 23 May 2013 22:53:28 BST All workers who, as a key part of their role, care for and support individuals who lack mental capacity, which includes anyone who: Needs to understand the Mental Capacity Act (2005) Cares for or supports those who lack mental capacity Needs to understand how to apply the principles of the Mental Capacity Act (2005) to their work. The course will appeal to individuals from any occupational background, who have a role to play in caring for or supporting those who lack mental capacity, including: Care staff Senior care staff Those who act as attorneys or court appointed deputies Care Managers Team supervisors Team managers First line managers Middle managers Aspiring managers Clerical staff Ancillary staff http://www.bytsyz.co.uk/elearning/online-courses/mental-capacity-act-in-practice/78/ Thu, 23 May 2013 22:53:28 BST Any care worker who requires updating on medicines and their administration. Updating for managers or senior care workers to enable them to supervise or undertake the administration of medicines in their particular care setting and in accordance with current legal requirements. This BYTSYZ online course meets the requirements for and covers in its entirety the Learning Outcomes for the "Knowledge Set for Medication" as defined by Skills for Care and Development in 2005: 1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8. http://www.bytsyz.co.uk/elearning/accredited-online-courses/control-and-administration-of-medicines-refresher-accredited/77/ Thu, 23 May 2013 22:53:28 BST Anyone who wants to develop and gain recognition for their customer service skills but do not have the time or resources to attend face-to-face training sessions. This course takes a 'bite-sized' approach to gaining customer service skills and competence by focusing on the key issues, including: Understanding customers Managing customer expectations Dealing with complaints Ensuring satisfaction This online course is designed specifically for anyone who is: Interacting with customers on a regular basis as part of their work Looking to progress their career in customer service New to customer service and wishes to develop the skill-set and knowledge to carry out the role effectively Currently practising in customer service, but wishes to further develop and enhance their skills Experienced in customer service, and is looking for continuous professional development that will support their role The course will appeal to individuals from any occupational background, who have responsibility for delivering exceptional levels of customer service, including people with responsibility for: Day to day customer liaison Dedicated customer service Complaints handling Dealing with customers from a call centre Sales Leading and managing others Supervising teams Interacting with customers on any level Aspiring to work in customer services http://www.bytsyz.co.uk/elearning/accredited-online-courses/customer-service-accredited/76/ Thu, 23 May 2013 22:53:28 BST Anyone who wants to develop and gain recognition for their customer service skills but do not have the time or resources to attend face-to-face training sessions. This course takes a 'bite-sized' approach to gaining customer service skills and competence by focusing on the key issues, including: Understanding customers Managing customer expectations Dealing with complaints Ensuring satisfaction This online course is designed specifically for anyone who is: Interacting with customers on a regular basis as part of their work Looking to progress their career in customer service New to customer service and wishes to develop the skill-set and knowledge to carry out the role effectively Currently practising in customer service, but wishes to further develop and enhance their skills Experienced in customer service, and is looking for continuous professional development that will support their role The course will appeal to individuals from any occupational background, who have responsibility for delivering exceptional levels of customer service, including people with responsibility for: Day to day customer liaison Dedicated customer service Complaints handling Dealing with customers from a call centre Sales Leading and managing others Supervising teams Interacting with customers on any level Aspiring to work in customer services http://www.bytsyz.co.uk/elearning/online-courses/customer-service/75/ Thu, 23 May 2013 22:53:28 BST All managers having a responsibility to ensure that organisations and their employees uphold the equality of others and accept human diversity. This course, therefore, is relevant to all managers responsible for the actions of other staff. This course of study will also be relevant to individuals who are aspiring to management positions and who want to learn about a managers responsibilities in ensuring staff accept the diversity of others and embrace equality as part of their daily work. http://www.bytsyz.co.uk/elearning/accredited-online-courses/managing-equality-and-diversity-in-an-organisation-accredited/74/ Thu, 23 May 2013 22:53:28 BST All managers having a responsibility to ensure that organisations and their employees uphold the equality of others and accept human diversity. This course, therefore, is relevant to all managers responsible for the actions of other staff. This course of study will also be relevant to individuals who are aspiring to management positions and who want to learn about a managers responsibilities in ensuring staff accept the diversity of others and embrace equality as part of their daily work. http://www.bytsyz.co.uk/elearning/online-courses/managing-equality-and-diversity-in-an-organisation/73/ Thu, 23 May 2013 22:53:28 BST All care workers who, as a key part of their role, care for and support people who are reaching the end of their life. http://www.bytsyz.co.uk/elearning/accredited-online-courses/end-of-life-care-accredited/72/ Thu, 23 May 2013 22:53:28 BST All care workers who, as a key part of their role, care for and support people who are reaching the end of their life. http://www.bytsyz.co.uk/elearning/online-courses/end-of-life-care/71/ Thu, 23 May 2013 22:53:28 BST This accredited online course is suitable for anyone in a care organisation that: Needs to read and understand risk assessments Will assist with risk assessments Will undertake risk assessments. The course will appeal to individuals from any occupational background, who have a role to play in risk assessment, including: Care staff Senior care staff Care Managers Team supervisors Team managers First line managers Middle managers Aspiring managers Clerical staff Ancillary staff http://www.bytsyz.co.uk/elearning/accredited-online-courses/risk-assessment-and-management-in-care-accredited/70/ Thu, 23 May 2013 22:53:28 BST This course is suitable for anyone in a care organisation that: Needs to read and understand risk assessments Will assist with risk assessments Will undertake risk assessments. The course will appeal to individuals from any occupational background, who have a role to play in risk assessment, including: Care staff Senior care staff Care Managers Team supervisors Team managers First line managers Middle managers Aspiring managers Clerical staff Ancillary staff http://www.bytsyz.co.uk/elearning/online-courses/risk-assessment-and-management-in-care/69/ Thu, 23 May 2013 22:53:28 BST Team Leaders who want to develop and gain recognition for their key leadership skills but do not have the time or resources to attend face-to-face training sessions. This course takes a 'bite-sized' approach to gaining leadership skills and competence by focusing on core leadership competencies, including: Effective communication Managing performance Developing people Maximising personal effectiveness This accredited online course is designed specifically for anyone who is: Looking to progress their career into team leading New to the role of team leading and wishes to develop the skill-set and knowledge to carry out the role effectively Currently practising as a team leader, bust wishes to further develop and enhance their skills An experienced team leader, and is looking for continuous professional development that will support their role The course will appeal to individuals from any occupational background, who have responsibility to lead and manage a team, including: Team leaders Team supervisors Team managers First line managers Middle managers Aspiring team leaders http://www.bytsyz.co.uk/elearning/accredited-online-courses/team-leading-accredited/68/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need understand the principles of recognising and responding to abuse and neglect, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/accredited-online-courses/introduction-to-recognising-and-responding-to-abuse-and-neglect-accredited/67/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need understand the principles of communication and confidentiality and have a basic knowledge of report writing, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/accredited-online-courses/introduction-to-communication-confidentiality-and-report-writing-accredited/66/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment requiring an introduction to person centred care, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/accredited-online-courses/introduction-to-delivering-effective-person-centred-care-accredited/65/ Thu, 23 May 2013 22:53:28 BST Team Leaders who want to develop and gain recognition for their key leadership skills but do not have the time or resources to attend face-to-face training sessions. This course takes a 'bite-sized' approach to gaining leadership skills and competence by focusing on core leadership competencies, including: Effective communication Managing performance Developing people Maximising personal effectiveness This online course is designed specifically for anyone who is: Looking to progress their career into team leading New to the role of team leading and wishes to develop the skill-set and knowledge to carry out the role effectively Currently practising as a team leader, but wishes to further develop and enhance their skills An experienced team leader, and is looking for continuous professional development that will support their role The course will appeal to individuals from any occupational background, who have responsibility to lead and manage a team, including: Team leaders Team supervisors Team managers First line managers Middle managers Aspiring team leaders http://www.bytsyz.co.uk/elearning/online-courses/team-leading/64/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need understand the principles of recognising and responding to abuse and neglect, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/online-courses/introduction-to-recognising-and-responding-to-abuse-and-neglect/62/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need understand the principles of communication and confidentiality and have a basic knowledge of report writing, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/online-courses/introduction-to-communication-confidentiality-and-report-writing/61/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need to be introduced to the principles of health and safety in the work place, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers ancillary and auxiliary care workers domestic and maintenance workers volunteers http://www.bytsyz.co.uk/elearning/accredited-online-courses/introduction-to-health-and-safety-at-work-in-care-accredited/60/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment requiring an introduction to person centred care, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/online-courses/introduction-to-delivering-effective-person-centred-care/59/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need to be introduced to the principles of health and safety in the work place, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers ancillary and auxiliary care workers domestic and maintenance workers volunteers http://www.bytsyz.co.uk/elearning/online-courses/introduction-to-health-and-safety-at-work-in-care/58/ Thu, 23 May 2013 22:53:28 BST This comprehensive BYTSYZ online course is designed for all care workers who are required to complete a variety of care-related records such as care plans and care reports as part of their daily work. The key focus of this online course is to improve the skills of and educate carers in order to drive up the quality and standard of information that is recorded and to raise awareness as to the legal implication of poor reporting. http://www.bytsyz.co.uk/elearning/accredited-online-courses/report-writing-and-record-keeping-in-care-accredited/57/ Thu, 23 May 2013 22:53:28 BST This comprehensive BYTSYZ online course is designed for all care workers who are required to complete a variety of care-related records such as care plans and care reports as part of their daily work. The key focus of this online course is to improve the skills of and educate carers in order to drive up the quality and standard of information that is recorded and to raise awareness as to the legal implication of poor reporting. http://www.bytsyz.co.uk/elearning/online-courses/report-writing-and-record-keeping-in-care/56/ Thu, 23 May 2013 22:53:28 BST This course is designed specifically for individuals who are assisting with the care and management of individuals of any age, from children to the elderly, who demonstrate anger or challenging behaviour (e.g. care workers, managers of care homes, health and social care support workers and anyone else who works with individuals who demonstrate anger or challenging behaviour). http://www.bytsyz.co.uk/elearning/accredited-online-courses/managing-anger-and-challenging-behaviour-accredited/55/ Thu, 23 May 2013 22:53:28 BST This course is designed specifically for individuals who are assisting with the care and management of individuals of any age, from children to the elderly, who demonstrate anger or challenging behaviour (e.g. care workers, managers of care homes, health and social care support workers and anyone else who works with individuals who demonstrate anger or challenging behaviour). http://www.bytsyz.co.uk/elearning/online-courses/managing-anger-and-challenging-behaviour/54/ Thu, 23 May 2013 22:53:28 BST This course is designed for care workers who are come into contact with individuals who suffer from diabetes as part of their work (e.g. care workers, health and social care support workers, individuals who suffer from diabetes). http://www.bytsyz.co.uk/elearning/accredited-online-courses/diabetes-awareness-accredited/53/ Thu, 23 May 2013 22:53:28 BST This course is designed for care workers who are come into contact with individuals who suffer from diabetes as part of their work (e.g. care workers, health and social care support workers, individuals who suffer from diabetes). http://www.bytsyz.co.uk/elearning/online-courses/diabetes-awareness/52/ Thu, 23 May 2013 22:53:28 BST This course is designed specifically for individuals who are assisting in the management of individuals with diabetes (e.g. care workers, managers of care homes, health and social care support workers, it can be suitable for registered nurses as part of Continuing Professional Development (CPD)). http://www.bytsyz.co.uk/elearning/accredited-online-courses/diabetes-care-accredited/51/ Thu, 23 May 2013 22:53:28 BST Anyone in the world of work who is required to have a basic understanding of the principles of first aid. http://www.bytsyz.co.uk/elearning/accredited-online-courses/principles-of-first-aid-accredited/50/ Thu, 23 May 2013 22:53:28 BST Anyone in the world of work who is required to have a basic understanding of their responsibility in relation safe manual handling and lifting, as well as some understanding of law, organisational policies and risk assessment. http://www.bytsyz.co.uk/elearning/accredited-online-courses/principles-of-moving-and-handling-accredited/49/ Thu, 23 May 2013 22:53:28 BST Any individual who is wanting to: Have a change in career and is considering care work Develop enough knowledge to increase success with interviews for care jobs Start a working career in care after full-time education http://www.bytsyz.co.uk/elearning/accredited-online-courses/preparing-to-work-in-care-accredited/48/ Thu, 23 May 2013 22:53:28 BST Anyone who is new to an organisation and requires induction into Health and Safety practices. http://www.bytsyz.co.uk/elearning/accredited-online-courses/induction-to-health-and-safety-accredited/47/ Thu, 23 May 2013 22:53:28 BST All individuals working in the social care environment and who are required to communicate, maintain confidentially and maintain records. http://www.bytsyz.co.uk/elearning/accredited-online-courses/communication-skills-accredited/46/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment and who are required to deliver care using a person centred approach. http://www.bytsyz.co.uk/elearning/accredited-online-courses/person-centred-care-accredited/45/ Thu, 23 May 2013 22:53:28 BST All individuals new to working in the health, social and domiciliary care sectors. http://www.bytsyz.co.uk/elearning/accredited-online-courses/introduction-to-equality-and-diversity-accredited/44/ Thu, 23 May 2013 22:53:28 BST This course is designed specifically for individuals who are assisting in the management of individuals with diabetes (e.g. care workers, managers of care homes, health and social care support workers, it can be suitable for registered nurses as part of Continuing Professional Development (CPD)). http://www.bytsyz.co.uk/elearning/online-courses/diabetes-care/43/ Thu, 23 May 2013 22:53:28 BST All individuals where fire safety training is a requirement (eg. charity workers, youth organisations, voluntary organisations, college staff/students, school staff, care organisations, NHS trusts etc). Its can be used for Fire Safety induction training and Fire Safety refresher training. http://www.bytsyz.co.uk/elearning/accredited-online-courses/fire-safety-accredited/42/ Thu, 23 May 2013 22:53:28 BST This course provides an overview of the main issues relating to dementia that are relative to individuals who either help support people with dementia or who live with dementia sufferers in the family setting. It has relevance to both paid and unpaid carers who support people with this condition. http://www.bytsyz.co.uk/elearning/accredited-online-courses/dementia-awareness-accredited/41/ Thu, 23 May 2013 22:53:28 BST Anyone in the world of work who is required to have a basic understanding of their responsibility in relation to health and safety issues, as well as some understanding of law, organisational policies and risk assessment. http://www.bytsyz.co.uk/elearning/accredited-online-courses/health-and-safety-in-the-workplace-accredited/40/ Thu, 23 May 2013 22:53:28 BST All care workers who, as a key part of their role, care for and support individuals who suffer from dementia. http://www.bytsyz.co.uk/elearning/accredited-online-courses/dementia-care-practice-accredited/39/ Thu, 23 May 2013 22:53:28 BST Anyone (e.g. teachers; carers; youth workers; police officers; prison staff) who may come into contact with individuals who: have the potential to misuse substances, are misusing substances or have misused substances. http://www.bytsyz.co.uk/elearning/accredited-online-courses/substance-misuse-awareness-accredited/38/ Thu, 23 May 2013 22:53:28 BST Care workers and senior carers who have a key role working with service users who are, or who have been involved in the misuse of illegal and illicit substances. Anyone whose role involves the support of people who are, or who have been involved in the misuse of illegal and illicit substances. http://www.bytsyz.co.uk/elearning/accredited-online-courses/substance-misuse-for-practitioners-accredited/37/ Thu, 23 May 2013 22:53:28 BST Anyone working in a setting where food is prepared, cooked and served. Typical environments may include: Pubs Hotels Restaurants Retail Contract catering Fast-food outlets Hospitals Schools Nursing and care homes Prisons Armed forces http://www.bytsyz.co.uk/elearning/accredited-online-courses/food-hygiene-and-safety-accredited/36/ Thu, 23 May 2013 22:53:28 BST All front-line care staff who come into contact with people receiving care and who have the potential to spread infection. Everyone whose role requires them to control the spread of infection when working in direct contact with people who need care, treatment or support. http://www.bytsyz.co.uk/elearning/accredited-online-courses/infection-control-accredited/35/ Thu, 23 May 2013 22:53:28 BST All individuals who work in residential, domiciliary or day care health and social care environments. http://www.bytsyz.co.uk/elearning/accredited-online-courses/health-and-safety-in-care-environments-accredited/34/ Thu, 23 May 2013 22:53:28 BST Any individual who has a responsibility to recognise and protect vulnerable adults from abuse. This course of study will also be relevant to any individual who has to interact with and safeguard vulnerable adults in their daily work (eg. charity workers, youth organisations, voluntary organisations, college staff/students, school staff, care organisations, NHS trusts etc). It will be of particular benefit for people who work in health and social care settings. http://www.bytsyz.co.uk/elearning/accredited-online-courses/safeguarding-vulnerable-adults-accredited/33/ Thu, 23 May 2013 22:53:28 BST Managers or senior care workers to enable them to supervise or undertake the administration of medicines in their particular care setting and in accordance with current legal requirements. This BYTSYZ online course meets the requirements for and covers in its entirety the Learning Outcomes for the "Knowledge Set for Medication" as defined by Skills for Care and Development in 2005: 1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8. http://www.bytsyz.co.uk/elearning/accredited-online-courses/control-and-administration-of-medicines-accredited/32/ Thu, 23 May 2013 22:53:28 BST All individuals who work with children in a paid or voluntary capacity in a broad range of situations and who have a responsibility to recognise child abuse and support child protection. The course will be useful to all, including but not limited to: dental surgery workers nurses doctors scout and guide leaders teachers child minders youth workers sports associations play groups church groups http://www.bytsyz.co.uk/elearning/accredited-online-courses/safeguarding-children-awareness-accredited/31/ Thu, 23 May 2013 22:53:28 BST Individuals who have responsibility for the protection of children as a key part of their role. This course is aimed mainly at staff including carers who work with children. The course will be useful to all, including but not limited to: safeguarding officers in schools and other organisations Designated Senior Person (DSP) for child protection SEN Co-ordinators head teachers teachers classroom assistants social care workers http://www.bytsyz.co.uk/elearning/accredited-online-courses/safeguarding-children-practice-accredited/30/ Thu, 23 May 2013 22:53:28 BST Any individual who has a responsibility to, uphold the equality of others and accept human diversity (eg. charity workers, youth organisations, voluntary organisations, college staff/students, school staff, care organisations, NHS trusts etc). This course of study will also be relevant to any individual who has to interact with and accept the diversity of others as part of their daily work. It will be of particular benefit for people who work in social care settings. The course meets the following Common Induction Standards for newly appointed individual working with adults in a social care setting: 1.1.2 and 1.1.3. It also meets the criteria for the Equality and Diversity Level 3 NHS Knowledge and Skills Framework. http://www.bytsyz.co.uk/elearning/accredited-online-courses/equality-and-diversity-accredited/29/ Thu, 23 May 2013 22:53:28 BST This course provides an overview of the main issues relating to dementia that are relative to individuals who either help support people with dementia or who live with dementia sufferers in the family setting. It has relevance to both paid and unpaid carers who support people with this condition. http://www.bytsyz.co.uk/elearning/online-courses/dementia-awareness/28/ Thu, 23 May 2013 22:53:28 BST All care workers who, as a key part of their role, care for and support individuals who suffer from dementia. http://www.bytsyz.co.uk/elearning/online-courses/dementia-care-practice/27/ Thu, 23 May 2013 22:53:28 BST Any individual who is wanting to: Have a change in career and is considering care work Develop enough knowledge to increase success with interviews for care jobs Start a working career in care after full-time education http://www.bytsyz.co.uk/elearning/online-courses/preparing-to-work-in-care/26/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment and who are required to deliver care using a person centred approach. http://www.bytsyz.co.uk/elearning/online-courses/person-centred-care/25/ Thu, 23 May 2013 22:53:28 BST All individuals working in the social care environment and who are required to communicate, maintain confidentially and maintain records. http://www.bytsyz.co.uk/elearning/online-courses/communication-skills/24/ Thu, 23 May 2013 22:53:28 BST All front-line care staff who come into contact with people receiving care and who have the potential to spread infection. Everyone whose role requires them to control the spread of infection when working in direct contact with people who need care, treatment or support. http://www.bytsyz.co.uk/elearning/online-courses/infection-control/23/ Thu, 23 May 2013 22:53:28 BST Anyone who is new to an organisation and requires induction into Health and Safety practices. http://www.bytsyz.co.uk/elearning/online-courses/induction-to-health-and-safety/22/ Thu, 23 May 2013 22:53:28 BST Anyone in the world of work who is required to have a basic understanding of the principles of first aid. http://www.bytsyz.co.uk/elearning/online-courses/principles-of-first-aid/21/ Thu, 23 May 2013 22:53:28 BST Anyone in the world of work who is required to have a basic understanding of their responsibility in relation safe manual handling and lifting, as well as some understanding of law, organisational policies and risk assessment. http://www.bytsyz.co.uk/elearning/online-courses/principles-of-moving-and-handling/20/ Thu, 23 May 2013 22:53:28 BST Anyone in the world of work who is required to have a basic understanding of their responsibility in relation to health and safety issues, as well as some understanding of law, organisational policies and risk assessment. http://www.bytsyz.co.uk/elearning/online-courses/health-and-safety-in-the-workplace/19/ Thu, 23 May 2013 22:53:28 BST Anyone working in a setting where food is prepared, cooked and served. Typical environments may include: Pubs Hotels Restaurants Retail Contract catering Fast-food outlets Hospitals Schools Nursing and care homes Prisons Armed forces http://www.bytsyz.co.uk/elearning/online-courses/food-hygiene-and-safety/18/ Thu, 23 May 2013 22:53:28 BST All individuals where fire safety training is a requirement (eg. charity workers, youth organisations, voluntary organisations, college staff/students, school staff, care organisations, NHS trusts etc). Its can be used for Fire Safety induction training and Fire Safety refresher training. http://www.bytsyz.co.uk/elearning/online-courses/fire-safety/17/ Thu, 23 May 2013 22:53:28 BST All individuals working in a care environment who need understand the principles of equality and diversity, particularly those who are new to the care environment. The course will be useful to all, including but not limited to: care workers care support workers assistant care workers auxiliary care workers volunteers http://www.bytsyz.co.uk/elearning/online-courses/introduction-to-equality-and-diversity/16/ Thu, 23 May 2013 22:53:28 BST Anyone (e.g. teachers; carers; youth workers; police officers; prison staff) who may come into contact with individuals who: have the potential to misuse substances, are misusing substances or have misused substances. http://www.bytsyz.co.uk/elearning/online-courses/substance-misuse-awareness/15/ Thu, 23 May 2013 22:53:28 BST Care workers and senior carers who have a key role working with service users who are, or who have been involved in the misuse of illegal and illicit substances. Anyone whose role involves the support of people who are, or who have been involved in the misuse of illegal and illicit substances. http://www.bytsyz.co.uk/elearning/online-courses/substance-misuse-for-practitioners/14/ Thu, 23 May 2013 22:53:28 BST Any care worker who requires updating on medicines and their administration. Updating for managers or senior care workers to enable them to supervise or undertake the administration of medicines in their particular care setting and in accordance with current legal requirements. This BYTSYZ online course meets the requirements for and covers in its entirety the Learning Outcomes for the "Knowledge Set for Medication" as defined by Skills for Care and Development in 2005: 1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8. http://www.bytsyz.co.uk/elearning/online-courses/control-and-administration-of-medicines-refresher/13/ Thu, 23 May 2013 22:53:28 BST All individuals who work in residential, domiciliary or day care health and social care environments. http://www.bytsyz.co.uk/elearning/online-courses/health-and-safety-in-care-environments/7/ Thu, 23 May 2013 22:53:28 BST Managers or senior care workers to enable them to supervise or undertake the administration of medicines in their particular care setting and in accordance with current legal requirements. This BYTSYZ online course meets the requirements for and covers in its entirety the Learning Outcomes for the "Knowledge Set for Medication" as defined by Skills for Care and Development in 2005: 1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8. http://www.bytsyz.co.uk/elearning/online-courses/control-and-administration-of-medicines/6/ Thu, 23 May 2013 22:53:28 BST All individuals who work with children in a paid or voluntary capacity in a broad range of situations and who have a responsibility to recognise child abuse and support child protection. The course will be useful to all, including but not limited to: dental surgery workers nurses doctors scout and guide leaders teachers child minders youth workers sports associations play groups church groups http://www.bytsyz.co.uk/elearning/online-courses/basic-child-protection-awareness/5/ Thu, 23 May 2013 22:53:28 BST Individuals who have responsibility for the protection of children as a key part of their role. This course is aimed mainly at staff including carers who work with children. The course will be useful to all, including but not limited to: safeguarding officers in schools and other organisations SEN Co-ordinators Designated Senior Person (DSP) for child protection head teachers teachers classroom assistants social care workers http://www.bytsyz.co.uk/elearning/online-courses/child-protection-practice/4/ Thu, 23 May 2013 22:53:28 BST Any individual who has a responsibility to recognise and protect vulnerable adults from abuse. This course of study will also be relevant to any individual who has to interact with and safeguard vulnerable adults in their daily work (eg. charity workers, youth organisations, voluntary organisations, college staff/students, school staff, care organisations, NHS trusts etc). It will be of particular benefit for people who work in health and social care settings. http://www.bytsyz.co.uk/elearning/online-courses/safeguarding-vulnerable-adults/2/ Thu, 23 May 2013 22:53:28 BST Any individual who has a responsibility to, uphold the equality of others and accept human diversity (eg. charity workers, youth organisations, voluntary organisations, college staff/students, school staff, care organisations, NHS trusts etc). This course of study will also be relevant to any individual who has to interact with and accept the diversity of others as part of their daily work. It will be of particular benefit for people who work in social care settings. The course meets the following Common Induction Standards for newly appointed individual working with adults in a social care setting: 1.1.2 and 1.1.3. It also meets the criteria for the Equality and Diversity Level 3 NHS Knowledge and Skills Framework. http://www.bytsyz.co.uk/elearning/online-courses/equality-and-diversity/1/ Thu, 23 May 2013 22:53:28 BST