Online training and assessment
for when quality matters ...

 
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FAQ ... Frequently Asked Questions



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What is the difference between the levels of your online courses?

Our endorsed online courses are endorsed by Training Qualifications UK and the course measurable learning outcomes have been benchmarked at a level (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

What is the average study time of an online course?

You may find this information in the course description. Use the Course finder (see above) to navigate to the course you are interested in OR visit the course description from the Prices page.

Are your Child Protection and Safeguaridng Children courses "recognised" or suitable for dental practices?

Yes, they are suitable for staff working in dental practices.
All dental practices must receive Child Protection and or Safeguarding Children training at level 2 for supporting staff and at level 3 for managerial staff.

I have lost my login details, what do I do now?

Use the "Password Reminder" from the Student Login page. You will need to provide the EXACT course name you are looking for login details for and your email address that you have provided during the registration process.
You will find the EXACT course name in the email with your registration instructions or on the sheet of paper if your registration was delivered to you on paper.

Can I purchase registration for someone else using my own Credit/Debit card or even using my own PayPal account?

Yes, you can.
Purchased registration, that you will receive into your email box, does not belong to any names. So simply pass that email onto the individual that will study the course programme.

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